Contact – Email info@hahtc.com call (516) 900-7922

Policy

Hospital at Home LLC. General Policy

Last Updated: 2/01/2025

Medical Disclaimer

Hospital at Home LLC (“HAHTC,” “we,” “our,” or “us”) does not provide medical advice, diagnosis, or treatment. Our software is intended solely for informational purposes and as a clinical reference tool. It is not a substitute for professional medical consultation, judgment, or treatment. The practice of medicine involves synthesizing information from multiple sources, and this software should be used as an adjunct to professional medical expertise.

The information provided by the software is similar to reference materials and should never be relied upon as the sole basis for medical decision-making. HAHTC accepts no responsibility for any incorrect diagnoses or treatments based on the use of the software. If a non-healthcare provider is using the software for personal use, they should not disregard professional medical advice or delay seeking care based on the software. Users should promptly consult a qualified healthcare provider regarding any medical concerns.

Privacy Policy

Last Modified: 2/01/2025

HAHTC is committed to protecting your privacy and maintaining compliance with all applicable laws and regulations, including the Health Insurance Portability and Accountability Act (HIPAA).

Privacy Overview

Your Data Protection Rights

  • Do we sell personal information? No

  • Do we sell Protected Health Information (PHI)? No

  • Do we sell aggregate or de-identified healthcare information? No

  • Do we use PHI for marketing purposes? No

  • Do we delete personal information upon request? Yes, where permitted by law.

  • Do we abide by healthcare laws to protect PHI? Yes

  • Do we share healthcare information with third parties? Only with explicit consent.

  • Can you access, download, or correct your PHI? Yes

Tracking, Analytics, and Customer Engagement

  • Do we use cookies to store and receive information? Yes

  • Do we allow users to refuse browser cookies? Yes

  • Do we use analytics tools to monitor website usage? Yes

  • Do we use customer engagement tools to improve services? Yes

  • Can you opt out of receiving promotional communications? Yes

Information We Collect

We collect different types of data, including:

  • Personal Identifiers: Name, email, phone number, address.

  • Account and Login Information: Username, password.

  • Financial Data: Payment details (for transactions only).

  • Technical Data: IP addresses, browser type, cookies.

How We Use Your Information

We use your data to:

  • Provide and enhance our services.

  • Process transactions and manage your account.

  • Send important updates or marketing communications (you can opt out).

  • Ensure compliance with legal and regulatory requirements.

Third-Party Sharing

We do not sell personal data. However, we may share it with:

  • Service Providers – IT infrastructure providers, payment processors, analytics partners.

  • Regulatory Authorities – When required by law.

Your Privacy Choices

You have the right to:

  1. Access, correct, or delete your data.

  2. Opt-out of marketing communications.

  3. Manage cookies and tracking settings.

To make requests, contact us at [insert contact details].

Security Measures

We implement industry-standard security measures, including:

  • Encryption for data transmission.

  • Access controls to restrict unauthorized access.

  • Monitoring systems to detect security breaches.

HIPAA Compliance

For information on how we protect Protected Health Information (PHI) under HIPAA, refer to our Notice of HIPAA Privacy Practices. This includes:

  • How we use and share PHI.

  • Your rights under HIPAA.

  • Security and breach notification policies.

CCPA and State-Specific Privacy Rights

If you are a resident of California or other states with specific privacy laws, you have additional rights under the California Consumer Privacy Act (CCPA) and similar regulations:

  • Right to know what personal information we collect.

  • Right to request deletion of personal data.

  • Right to opt-out of data sales (we do not sell data).

  • Right to non-discrimination when exercising privacy rights.

Children’s Privacy

Our services are not intended for individuals under the age of 18 without parental or legal guardian consent. If we become aware that a minor has provided personal data without appropriate consent, we will delete that information.

Changes to This Policy

We reserve the right to update this policy at any time. Changes will be posted on our website with an updated “Last Modified” date. If material changes are made, we will notify users via email or platform announcements.

For any questions, concerns, complaints, or to submit a privacy request please contact us at:

Hospital at Home, LLC
Attn: Privacy Department
53 W 36th St, Suite 204
New York, NY 10018
Email: info@hahtc.com