Last Updated: 2/01/2025
Introduction
This Mobile App Privacy Policy explains how Hospital at Home LLC (“HAHTC,” “we,” “our,” or “us”) collects, uses, and protects personal data through our mobile application (“App”). By using our App, you agree to the terms outlined in this policy, which aligns with our HIPAA Privacy Practices and General Privacy Policy.
Data We Collect
We collect various types of data to improve our services and comply with healthcare regulations, including:
- Personal Identifiers: Name, email, phone number, date of birth.
- Health Information: As required under HIPAA, including data provided by you or healthcare providers.
- Device & Usage Data: IP address, device ID, operating system, and interactions within the App.
- Location Data: If enabled, to facilitate healthcare-related services.
How We Use Your Data
We use collected data to:
- Provide secure access to medical services.
- Facilitate communication with healthcare providers.
- Improve App functionality and security.
- Process transactions where applicable.
- Comply with legal obligations and healthcare regulations.
HIPAA Compliance & PHI Protection
HAHTC follows HIPAA regulations to ensure the protection of Protected Health Information (PHI). We:
- Use encryption for PHI transmission and storage.
- Limit PHI access to authorized personnel only.
- Ensure PHI is only disclosed as permitted under HIPAA.
Third-Party Data Sharing
We do not sell personal data. However, we may share necessary data with:
- Healthcare Providers – To coordinate treatment and services.
- Payment Processors – To facilitate transactions securely.
- Regulatory Authorities – When required by law.
Your Rights & Choices
As a user, you have the right to:
- Access & Download Your Data – Request copies of your personal and health data.
- Correct Your Data – Request corrections to inaccurate information.
- Opt-Out of Non-Essential Tracking – Disable certain analytics or tracking features.
To exercise your rights, contact [insert contact details].
Security & Data Protection
We implement strict security measures, including:
- End-to-End Encryption – Protecting PHI from unauthorized access.
- Multi-Factor Authentication (MFA) – Enhancing account security.
- Regular Security Audits – Ensuring ongoing compliance with HIPAA and other laws.
Children’s Privacy
Our App is not intended for individuals under the age of 18 without parental or legal guardian consent. If we become aware of unauthorized data collection from minors, we will delete such data promptly.
State-Specific Privacy Rights
Residents of California and other applicable states have additional privacy rights under the California Consumer Privacy Act (CCPA) and similar regulations. These include:
- Right to Know – What data we collect and why.
- Right to Request Deletion – Except for legally required data retention.
- Right to Non-Discrimination – Exercising privacy rights without penalty.
Changes to This Policy
We reserve the right to update this policy. Significant changes will be communicated via in-app notifications, email, or platform announcements.
For privacy-related requests, contact:
Hospital at Home, LLC
Attn: Privacy Department
53 W 36th St, Suite 204
New York, NY 10018
Email: info@hahtc.com